Privacy Policy

Privacy Policy

• Who We Are:

  Ace Education is a dedicated educational service located in Leicester, United Kingdom. Our commitment to privacy and data protection is a fundamental aspect of our service. In this privacy policy, when we refer to "we," "us," or "our," we are referring to Ace Education.

• Contact Us:

  If you have any questions or concerns regarding our privacy policy, please don't hesitate to get in touch with our Data Protection Officer (DPO):

• Address:

  Ace Education Ltd. 137 Catherine Street,
  Leicester, LE4 6EP U.K.

• Email:

  ace.education@outlook.com

• Telephone:

  +44 7306 036370

• Your Rights as an Individual with Personal Data:

  As someone whose personal data we possess, you hold certain rights in relation to your data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right of Rectification: You can correct any inaccurate or incomplete data we hold about you.
  • Right to Be Forgotten: Under certain circumstances, you can ask us to erase your personal data from our records, as long as it's legally feasible.
  • Right to Restriction of Processing: In certain situations, you can request us to limit the processing of your data.
  • Right of Portability: You have the right to have your data transferred to another organization.
  • Right to Object: You can object to specific types of data processing, including direct marketing.
  • Right to Object to Automated Processing: You can avoid automated decisions about you.
  • Right to Judicial Review: If we deny your request, we'll provide a reason, and you have the right to complain.
• Note:

  If you visit external sites linked from our platforms, their privacy practices aren't our responsibility. We encourage you to read their policies to understand how your information is managed.

• Our Data Collection Guidelines:

  Respecting your privacy is paramount, and we will only request information that is necessary to provide you with our services.

  When collecting customer data, we ensure the following:

  • We seek your permission before gathering data.
  • We seek your permission before gathering data.
  • We only utilize data for its intended purpose and as long as required.
  • We adhere to local data protection laws.
  • We retain data required by law or for operational reasons.
  • We provide transparent explanations for data collection and usage.
  • We regularly update and cross-check data for accuracy.
  • We don't share data without valid reasons or your consent.
• Collecting Data Through Our Online Channels:

  At Ace Education, we collect personal and anonymous information when you visit our website or use our applications. By visiting our online channels, you agree to our terms and conditions.

  We also obtain information from third-party sources like social media platforms (e.g., Facebook, Twitter, YouTube, Instagram) when you interact with our page.

• Types of Data We Collect:

  During your visits to our online channels, we may collect:

  • Registration information (e.g., name, country, email, username, password).
  • Payment details for transactions and purchases.
  • Location information or IP address to enhance your experience.
  • Messages, chats, or posts sent through our services.
  • Information shared on our channels or third-party platforms.
• Purpose of Processing Personal Data:

  We process personal data to provide you with seamless services, such as:

  • Facilitating product purchases and deliveries.
  • Facilitating product purchases and deliveries.
  • Enabling account registration and service usage.
  • Offering both online and offline educational experiences.
  • Responding to inquiries and sharing information.
  • Gathering feedback through surveys.
  • Providing tailored marketing information.
• Our Data Processing Approach:

  When you access our online services, we use cookies, pixels, and other technologies for data processing. We may also acquire data from reliable sources to enhance our records.

• Data Retention:

  We retain your data while your account is active or as needed for services. We adhere to retention policies for various data categories. If you wish to cancel your account or request data deletion, we retain only legally required information or data for dispute resolution.

• Our Cookie Policy:

  Cookies are small files that improve user experience by remembering preferences. We collect non-sensitive data through cookies, but this information is not linked unless you give consent. We use cookies, pixels, and tags to analyze trends and user behavior. Third-party partners also provide reports on aggregated data.

• Security and Data Integrity:

  We prioritize data security and confidentiality. Through technical and administrative measures, we protect your information. External data transfers are encrypted, and credit card information follows PCI standards. Although no security is absolute, we strive to enhance safety.

• Our Employees:

  This privacy policy also extends to our employees and job applicants. Data protection principles apply to employment and application processes.

• GDPR Compliance:

  Our commitment to data privacy aligns with the European General Data Protection Regulation (GDPR), reflecting high global standards. We are GDPR compliant and Hold Certification. We uphold GDPR principles in data collection, storage, use, and sharing.